Hey, Camp Fans!
Gather ‘round! Last week, on behalf of Everything Summer Camp for Valentine’s Day, I expressed our love for our customers. And since we love our customers so much, I told you to stay tuned in the next following weeks to hear some of our great new enhancements we’re making to our customer service.
Here’s the first enhancement.
We’re updating the Everything Summer Camp return policy. We like to think that we’ve always had a fairly fair return policy—after all, we understand that sometimes, when you’re shopping for camp in advance, you don’t always realize that you need to return something until a month or two after the fact—but we have news that makes it even better!
Our return policy will remain just as flexible to customers as it always has. In fact, we aren’t changing our policy at all. We’re just making it easier. See, in the past our return policy has been hassle-free as far as what the requirements are for returning a product; people DID, however, need to call us in order to go through the returning process.
Now you can do it all online.
We call it our No Sweat Returns for two reasons. First, we don’t want you to sweat being able to return something and, secondly, because it’s so incredibly easy to do. You don’t even have to call us!—not that we don’t want to talk to you! You can certainly still call us if you prefer, we love hearing from our customers; we just feel that it shouldn’t be your only option.
Now you can call if you want, live chat, email, or simply click here.
To our knowledge, we are the first summer camp outfitter to do online returns, which gives us the most flexible return policy of any summer camp outfitter! Isn’t the camp life great? As always, thanks for reading!
- John