Hey, Camp Preppers!
Today I want to tell you about our simple and great return policy here at Everything Summer Camp. We want to make sure that you’re confident in purchasing everything from our sturdy camp trunks to a simple flashlight. And we want to make sure that you’re happy with your purchase. That’s why we have a simple and easy, no-hassle return policy. If you need to return something just give us a call at 1-800-535-2057.
Here’s our policy:
If you’re returning something within 60 days of making the purchase, then you’ll get full credit for the cost of those products. This credit can be a credit issued to your credit card or in-store credit. Also, so long as you are within 60 days of the purchase date, you hold the right to return any product for any reason at all.
If you want to return a product or multiple products between 61 to 120 days of having made the purchase, then you’ll still get full credit for the cost of those products that you’re returning. However, at this point we will only provide you with an in-store credit that you can redeem on any future purchases.
Also, after the 61 to 120 day window, all products that you want to return must be returned in new, sellable condition. If you need to return a product that is not in new condition please call us and we will try to resolve the problem. These instances are handled on a case-by-case basis.
Finally, after 120 days we do not allow returns anymore. This does not mean that you are out of luck. We sell quite a few items that have lifetime or 1-3 year warranties and we will work with you to help you take full advantage of those warranties. At all times, Everything Summer Camp is willing to put your satisfaction in front of everything else.