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New Year, New Plans

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Happy New Year, Camp Folks!

This holiday focuses on new beginnings and fresh starts. You’ll see lots of folks setting New Year’s Resolutions for the coming year. And we’re no different here at Everything Summer Camp! Always looking to provide our customers with the best of the best in summer camp assistance, we set standards, goals, and New Year’s resolutions for our company. And, boy!—do we have big plans in the works for 2023 here at Everything Summer Camp!

New Look
You may have noticed, just in time for the new year, we’ve updated lots of images throughout our online store. We held a photoshoot at the end of the 2022 camp season and, after sifting through them all, picking our favorites, and properly editing them, they’re now displayed on our site. Get a glimpse behind the scenes of our photoshoot by clicking here.

New Style
Along with new images, we’re bringing a whole new style to our product description pages in order to deliver a more comprehensive and complete shopping experience. But that’s not all! In the coming year, you can expect a much more interesting, inviting, and informative idea to our website with a much more detailed look at the products we offer along with random camp tips scattered throughout!

New Phone System
Everything Summer Camp isn’t some faceless stranger like you have with lots of big name retailers and overstuffed corporations like Amazon. Call in and we’ll prove it! You’ll be talking with an actual person before you know it! But we’re also re-recording our phone system to offer updated, friendlier, and more informative messages while you’re waiting. Our hope is that our new messages are so good, you’ll ask to be put back on hold!

New Returns System
ReturnGO is our new and improved return system! Start a return by clicking on ‘Customer Service’ at the top of our homepage, then select ‘Returns, Refunds, and Exchanges’, and then ‘Online Return Form’. Provide either your order number or your email, zip code, and phone number and your order will be pulled up where you can choose what you want to return or exchange. Then you’ll receive a label to return the items. We have a very generous return policy with a 60-day return to refund your original form of payment or an in-store credit as well as 61-120 days for in-store credit.

New Announcement
Tune in a few days from now on Wednesday, January 4th, when we announce a new partnership we’ve formed to provide ourselves with a simple sustainability solution as well as an important part of our business model—something that has all of us at Everything Summer Camp very excited!

Be sure you enjoy yourself this New Year’s Day and enjoy the rest of your winter break. Keep coming back to see all the cool changes we’re making this year! Happy New Year once again and, as always, thanks for reading!

 

- John

Posted in Customer Service

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