Great trunk and greater service after the sale. We are very rough on the camping trunk and needed replacement parts. Got them delivered and on time... just had to pay a small shipping fee and the parts were FREE. Can't ask for anything more.
There’s another piece that goes inside the bracket that broke off along with the wheel. You sent the replacement wheel, but it won’t work without that piece that goes inside the bracket. my daughter’s trunk has one wheel 😩
We're sorry to hear about the trouble you're experiencing with the Replacement Wheel. It sounds like you may need the Wheel Away System Bracket instead of the Replacement Wheel.
Please contact us at 1-800-535-2057 or customerservice@everythingsummercamp.com so we can assist you further and ensure you have all the necessary parts to fix the issue with your daughter's trunk.
Glad we could get a replacement wheel since it was lost at camp !
Awesome customer service